Web Hosting Policy

Jetacer Interactive Acceptable Use Policy
AGREEMENT
Jetacer Interactive is a web hosting service provider. This agreement sets forth the Standard Terms and Conditions that apply to subscriber use of Jetacer Interactive. Subscriber henceforth agrees to compliance with all terms of service use.

RELATIONSHIP
The relationship between the subscriber and Jetacer Interactive is that of subscriber and service provider only. In the event of a violation of any terms and/or conditions set forth in this agreement, Jetacer Interactive reserves the right to immediately terminate the services provided to the subscriber, with the subscriber being fully responsible for any and all attorney's fees incurred by Jetacer Interactive regarding this agreement at all trial and appellate court levels.

UNAUTHORIZED USE
Questions regarding acceptable use of Jetacer Interactive should be sent to abuse@jetacer.com Unauthorized use of Jetacer Interactive services includes, but is not limited to, the following examples: illegal or criminal activities; sending or posting fraudulent or harassing electronic messages (including "spamming"-sending a message's content to an unreasonable number of mail addresses or message areas, as well as unsolicited mailing of commercial sales pitches); posting messages to public message areas which violate any restriction in that area's charter or policy; use, attempted use or possession in one's account of programs in order to interfere with Jetacer Interactive's system, defraud customers or gain unauthorized access to computers, networks, file areas or system privileges; taking unauthorized actions on IRC servers, such as cloning and running bots intended to take malicious action; running background processes of programs on your UNIX shell account while not logged in (note: UNIX shell accounts are no longer available); placing pictures of nudity in Jetacer Interactive WWW directories; or, placing files containing commercial software in file areas accessible by the public.
Subscriber shall not allow unauthorized connections to Jetacer Interactive, unauthorized reselling of Jetacer Interactive, or the solicitation of Jetacer Interactive users to become subscribers to other online service providers in competition with Jetacer Interactive, nor shall the subscriber make any unauthorized copies or duplications of any Jetacer Interactive material, advertising, forms, brochures, pamphlets and the like which is the property of Jetacer Interactive. Any subscriber attempting to harm or cause damage to Jetacer Interactive equipment in any way will be billed at $250.00 per hour, with a minimum billable time period of 1 hour, to track the offending subscriber and repair any damage they may have caused. Refunds for accounts closed due to a direct violation of the User Policy Agreement will only be granted at the discretion of Jetacer Interactive.

TECHNICAL SUPPORT POLICIES
Jetacer Interactive offers free technical support to assist customers with the setup and configuration of Jetacer Interactive Internet accounts. Customers may also receive E-Mail based technical support from questions@jetacer.com. E-Mail messages are answered based on priority and most messages will be responded to by the next business day after receipt. Jetacer Interactive does not offer technical support by means other than telephone or E-Mail. Support is not available by visiting our administrative offices, nor do technicians make personal visits to customer's premises. Jetacer Interactive does not offer technical support for Internet connections to other Internet providers or customers, or any other problem not related to our customers connection to the Internet. Jetacer Interactive Technical Support is unable to provide support for "alpha", "beta" or pre-release software. Jetacer Interactive Technical Support is only able to provide technical support for products or services sold directly by Jetacer Interactive. Jetacer Interactive is not responsible for the performance of services provided by organizations outside of Jetacer Interactive: including the quality of a customer's phone lines, the speed of Internet connections not owned or operated by Jetacer Interactive, the operation or reliability of any Internet server or computer not owned or operated by Jetacer Interactive.

BILLING PERIOD
All new services provided by Jetacer Interactive will be billed on a yearly cycle and will include all applicable Local, State and Federal taxes. Any additional hourly charges or single-use special charges will be billed during the following invoice cycle. Credit card authorized payments will be billed in the same manner. Accounts are not invoiced on a monthly basis and must be applied to a credit card. Accounts shall automatically renew at the end of their term date. Payments not received within 30 days of invoicing will be subject to a 1.5% financing charge. Jetacer Interactive reserves the right to terminate or discontinue service at any time.

RETURNED CHECKS
A returned check charge of $25.00 will be incurred for all returned checks.

BILLING DISPUTES
In case of any billing disputes, you must notify, in writing, the Billing Department no later than 60 days after the date the alleged billing error first arose, whether on invoice or a charge against your credit/debit card. Failure to do so will waive your right to further contest of the charge(s).

CANCELLATION POLICY
Charges are prorated if you choose to cancel your account prior to the end of your billing period. You may elect to have your account closed at the end of the current billing cycle.

DISCLAIMER
The Jetacer Interactive service provided is provided on an as is, as available, basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. Jetacer Interactive expressly disclaims any representation or warranty that the Jetacer Interactive service will be error-free, secure or uninterrupted. No oral advice or written information given by Jetacer Interactive, its employees, licensors or agents will create a warranty; nor may you rely on any such information or advice. The terms of this section shall survive the termination of this agreement for whatever reason. Under no circumstances, including negligence, will Jetacer Interactive, or its affiliates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the Jetacer Interactive service, including but not limited to reliance on any information obtained on the Jetacer Interactive service; or that result from mistakes, omissions, interruptions, deletion of files or E-Mail, loss of or damage to data, errors, defects, viruses, delays in operation, or transmission, or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to Jetacer Interactive records, programs or services. You hereby acknowledge that this provision will apply whether or not Jetacer Interactive is given notice of the possibility of such damages and that this provision will apply to all content, merchandise or services available from Jetacer Interactive or its affiliates. The terms of this section shall survive any termination of this agreement.

MODIFICATION OF TERMS
Jetacer Interactive reserves the right to modify this policy at any time and without advance notice. The email addresses listed in this agreement may change without notice because of spam related problems. For current contact information please visit our web site at www.jetacer.com.